Trigo arrives in Poland with a new 100% autonomous store

Michael Gabay

Chief Executive Office

28 June 2023

Another month, and another new market for Trigo. Today marks an exciting milestone as we deliver a 100% frictionless, complete grocery experience to Warsaw, Poland, together with our strategic partner Auchan. Our newest store is at the heels of our first Trigo-powered Auchan store, which opened in April at the Auchan corporate headquarters near Paris.

Our partnership with Auchan is growing strong, bolstered by our shared commitment to innovation and delivering superior in-store experiences. Our first joint store was aptly named Auchan Go le Lab, with the clear purpose of serving as an innovation hub for the Auchan team. After Auchan Go le Lab, our new Warsaw store is the second Trigo-powered store to feature a contactless tap-and-go experience, enabling shoppers to tap their credit or debit card to enter and exit. Previously, shoppers in Trigo-powered stores would download a retailer’s app or scan a QR code to enter the store. This innovation takes payment options to the next level, making shopping even more intuitive and convenient for a broad range of customers.

Auchan is a powerful player in the European grocery sector, operating stores across the entire food retail spectrum, from hypermarkets and supermarkets to convenience stores. As the only tech partner with proven abilities to retrofit and transform large-format stores into smart, autonomous stores, our partnership feels natural. We are excited about our collaborative opportunities ahead.

Michael.

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Frequently asked questions

What is Trigo?

Trigo is a computer vision company. We leverage input from vision and weight sensors to create a digital twin of your brick-and-mortar store.

In it, we capture and analyze in-store journeys to enable frictionless checkout experiences and deliver insights that help you optimize store operations and drive revenue. Our technology is deployed across global retail leaders, including Tesco, Rewe, Aldi, the Edeka group, Auchan, and Wakefern.

Trigo is the only store automation provider to fully retrofit existing stores. Our solution is designed to support stores of all sizes, convenience to hypermarket, plus unlimited SKUs, and we do it with the highest level of accuracy, 99%. Trigo is also the first to deliver real-time receipts so your shoppers can review their baskets before they leave the store.

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What is your product?

Trigo’s EasyOut® offers your shoppers a variety of completely seamless checkout experiences: Shoppers walk into the store, pick up their products, and walk out without needing to stop at the till. We offer 3 EasyOut® experiences:

EasyOut® Tap To checkout, shoppers can simply tap a card or digital wallet at the door and receive their receipt in minutes

EasyOut® App Shoppers scan the retailer’s app to enjoy special offers and loyalty program benefits

EasyOut® Station Trigo-powered real-time self-checkout to pay cash or credit

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What are the costs and when will I see ROI?

Our pricing is dependent on factors such as store size. The pricing scheme is based on a one-time fee covering hardware cost, plus an ongoing monthly software fee. Retailers who partner with Trigo achieve ROI within 2-3 years based on the following revenue and cost-cutting streams:

Increased CLV, workforce optimization, reduced shrink, fewer out-of-stock incidents, better product range, and less waste and more.

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How long does it take to retrofit a store?

Trigo’s installation and implementation process typically takes a few weeks and is dependent on factors such as store size and the number of SKUs. The process involves planning, installation of sensors, software deployment, and beta testing.

We will train your contractors and hardware specialists, configure and deploy our system, and provide a dashboard to track system performance and insights. Hardware installation is carried out outside of store operating hours.

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What about privacy?

Trigo adheres to the strictest privacy rules and regulations and has been vetted numerous times by GDPR privacy experts.

Our solution contains various privacy-by-design measures. We do not collect or retain any direct identifiers. We blur the faces of all persons captured in images that are uploaded to the cloud. We use industry-standard encryption measures.

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