Netto and Trigo open smart supermarket featuring real-time receipts

Daniel Gabay

Daniel Gabay

Chief Executive Officer

16 January 2024

As a retail tech provider, Trigo relies on strong partnerships with visionary retailers. When we build such rewarding partnerships, together we can break one tech barrier after another and redefine what’s possible in retail innovation. 

Early on, we recognized a true innovation partner in German discounter Netto. After collaborating to bring together Trigo’s checkout-free solution and Netto’s discount shopping experience at our first joint store in Munich, we set our sights on a new ambitious target. Now, I’m delighted to announce that together, we brought to market real-time receipts, for the first time in a computer vision-powered smart supermarket. I consider this a defining moment in retail automation. 

Trigo’s latest store, our second with Netto, is a tech marvel. At 800 sqm it is the largest frictionless store in Europe and the world’s largest retrofitted grocery supermarket, with some 5,000 SKUs. But the real innovation is our real-time receipt experience. Shoppers at the new Netto store will be able to view and approve their baskets and pay (using card or mobile payment) before they leave the store. We predict this feature will accelerate consumer adoption of frictionless checkout by inspiring confidence and trust in the technology.

What’s more, by achieving real-time receipt capability, Trigo’s EasyOut solution now directly addresses the most stringent retail regulations, opening up new markets in those areas where it is a legal requirement to provide a receipt in real-time while the shopper is in the store. Netto Regensburg is a true first, but moving forward we will enable real-time receipts in all Trigo-powered stores. The store automation 2.0 revolution is underway.

 

Daniel.

 

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Frequently asked questions

What is Trigo?

Trigo is a computer vision company. We leverage input from vision and weight sensors to create a digital twin of your brick-and-mortar store.

 

In it, we capture and analyze in-store journeys to enable frictionless checkout experiences and deliver insights that help you optimize store operations and drive revenue. Our technology is deployed across global retail leaders, including Tesco, Rewe, Aldi, the Edeka group, Auchan, and Wakefern.

 

Trigo is the only store automation provider to fully retrofit existing stores. Our solution is designed to support stores of all sizes, convenience to hypermarket, plus unlimited SKUs, and we do it with the highest level of accuracy, 99%. Trigo is also the first to deliver real-time receipts so your shoppers can review their baskets before they leave the store.

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What is your product?

Trigo’s EasyOut® offers your shoppers a variety of completely seamless checkout experiences: Shoppers walk into the store, pick up their products, and walk out without needing to stop at the till. We offer 3 EasyOut® experiences:

 

EasyOut® Tap To checkout, shoppers can simply tap a card or digital wallet at the door and receive their receipt in minutes

 

EasyOut® App Shoppers scan the retailer’s app to enjoy special offers and loyalty program benefits

 

EasyOut® Station Trigo-powered real-time self-checkout to pay cash or credit

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What are the costs and when will I see ROI?

Our pricing is dependent on factors such as store size. The pricing scheme is based on a one-time fee covering hardware cost, plus an ongoing monthly software fee. Retailers who partner with Trigo achieve ROI within 2-3 years based on the following revenue and cost-cutting streams:

 

Increased CLV, workforce optimization, reduced shrink, fewer out-of-stock incidents, better product range, and less waste and more.

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How long does it take to retrofit a store?

Trigo’s installation and implementation process typically takes a few weeks and is dependent on factors such as store size and the number of SKUs. The process involves planning, installation of sensors, software deployment, and beta testing.

 

We will train your contractors and hardware specialists, configure and deploy our system, and provide a dashboard to track system performance and insights. Hardware installation is carried out outside of store operating hours.

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What about privacy?

Trigo adheres to the strictest privacy rules and regulations and has been vetted numerous times by GDPR privacy experts.

 

Our solution contains various privacy-by-design measures. We do not collect or retain any direct identifiers. We blur the faces of all persons captured in images that are uploaded to the cloud. We use industry-standard encryption measures.

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