REWE launches the first 100% autonomous store in Germany

Michael Gabay

Chief Executive Officer

19 December 2022

I am excited to announce that we are live with the latest Trigo-powered store with REWE in central Munich. This new REWE Pick&Go store is in the bustling Maxvorstadt neighborhood, which is also known as the cultural heart of Munich. This high-traffic area is only a few minutes’ walk from the city’s central train station, many museums, and galleries, and some of Germany’s top universities, making it a prime location for both REWE and Germany’s first-ever 100% autonomous store.

This store is a product of the close and long-standing partnership between REWE and Trigo, who, together, created effective and efficient processes over time that serve as a model for additional store expansion. Opening the first fully autonomous store in Germany makes a bold statement in the retail industry. REWE’s ambitious innovation goals and unwavering commitment to creating the best possible customer experience have made them true partners in building the future of retail. These strong partnerships and extensive expertise in successful autonomous store deployment will drive Trigo forward as we continue to expand our StoreOS® suite of solutions and accelerate multiple global initiatives.

Michael.

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Frequently asked questions

What is Trigo?

Trigo is a computer vision company. We leverage input from vision and weight sensors to create a digital twin of your brick-and-mortar store.

In it, we capture and analyze in-store journeys to enable frictionless checkout experiences and deliver insights that help you optimize store operations and drive revenue. Our technology is deployed across global retail leaders, including Tesco, Rewe, Aldi, the Edeka group, Auchan, and Wakefern.

Trigo is the only store automation provider to fully retrofit existing stores. Our solution is designed to support stores of all sizes, convenience to hypermarket, plus unlimited SKUs, and we do it with the highest level of accuracy, 99%. Trigo is also the first to deliver real-time receipts so your shoppers can review their baskets before they leave the store.

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What is your product?

Trigo’s EasyOut® offers your shoppers a variety of completely seamless checkout experiences: Shoppers walk into the store, pick up their products, and walk out without needing to stop at the till. We offer 3 EasyOut® experiences:

EasyOut® Tap To checkout, shoppers can simply tap a card or digital wallet at the door and receive their receipt in minutes

EasyOut® App Shoppers scan the retailer’s app to enjoy special offers and loyalty program benefits

EasyOut® Station Trigo-powered real-time self-checkout to pay cash or credit

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What are the costs and when will I see ROI?

Our pricing is dependent on factors such as store size. The pricing scheme is based on a one-time fee covering hardware cost, plus an ongoing monthly software fee. Retailers who partner with Trigo achieve ROI within 2-3 years based on the following revenue and cost-cutting streams:

Increased CLV, workforce optimization, reduced shrink, fewer out-of-stock incidents, better product range, and less waste and more.

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How long does it take to retrofit a store?

Trigo’s installation and implementation process typically takes a few weeks and is dependent on factors such as store size and the number of SKUs. The process involves planning, installation of sensors, software deployment, and beta testing.

We will train your contractors and hardware specialists, configure and deploy our system, and provide a dashboard to track system performance and insights. Hardware installation is carried out outside of store operating hours.

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What about privacy?

Trigo adheres to the strictest privacy rules and regulations and has been vetted numerous times by GDPR privacy experts.

Our solution contains various privacy-by-design measures. We do not collect or retain any direct identifiers. We blur the faces of all persons captured in images that are uploaded to the cloud. We use industry-standard encryption measures.

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