Announcement: 100% Autonomous Tesco Express Grocery Store in Central London

Michael Gabay

Michael Gabay

Chief Executive Officer

19 October 2021

It is with great pride and excitement that I announce the opening of our second Trigo-powered store with Tesco on London’s High Holborn street. In the heart of London, the High Holborn store is within walking distance of some of London’s most famous neighbourhoods and attractions, meaning that people from all over the world will be able to see and visit what we have built. It is incredible looking back to 2018, when all of this was a dream that many said was unrealistic or even impossible at the time, to now, when the dream has taken form with one of the largest and best retailers in the world.

This store is the first of its kind in the world –  an existing store that was transformed into a completely autonomous, cashierless store. Customers will enter their local Tesco Express, with the layout they know and love, and easily shop and navigate throughout the store as usual. The only difference is an improved, seamless experience.

It is an exciting use case for how our technology doesn’t require a tailor-made, built-from-scratch store to be completely autonomous. Shoppers like to go to the store where they feel at home,  where they can effortlessly find the items they are looking for; an experience Tesco has already created by being very intuitive and shopper-friendly. By infusing our technology into the existing store, shoppers don’t lose the familiar feeling they have when visiting the store, they simply have a quicker, modern, more efficient experience.

Our EasyOut™ solution addresses the number one pain point when shopping, the bottleneck in the physical shopping experience – long checkout lines. By solving this, we are helping grocery retailers like Tesco unlock this bottleneck and allow shoppers to flow freely through the store, increasing the potential for more sales and higher brand loyalty.

This Tesco store is a product of many years of very intense collaboration and hard work. A lot of creative minds worked together, between Tesco and our own stellar talent, bringing operations, computer vision specialists, and store experts together to create this successful endeavor.  There were a lot of important takeaways from the launching of this store. This will help dictate the path for the rollout of additional autonomous stores and Tesco’s thousands of stores lend incredible scale potential for Trigo and Tesco to reimagine the grocery store experience for all of its shoppers.

Thank you to everyone who made this possible.