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Reclaim the Hidden 80%

Most high-risk retail theft is concealed before checkout.
Trigo helps retailers detect hidden items by tracking products from shelf to exit, so teams can act on what checkout-only systems miss.

Most loss prevention systems were built to watch scanning behavior at checkout. That means they can catch visible issues at the register, but they often miss items that were concealed earlier in the shopping journey.

Trigo takes a different approach: instead of watching only for checkout behavior, it tracks product accountability from the moment an item leaves the shelf. That is how retailers can start to reclaim the hidden 80% of high-shrink product loss.

How it works?

Trigo connects shelf activity, shopper movement, and checkout into a continuous product-accountability view. 
By following products across the full store journey, the system can understand what was picked up and what was ultimately paid for. This gives retailers a clearer way to identify concealed items that checkout-only systems may never see, and provides an additional layer of protection to the high-shrink items in the store. Trigo is designed to work with existing CCTV, adding intelligence to the cameras already in the store rather than requiring a full infrastructure reset.

Match Response to Store Policy

Detection is only part of the story. Retailers should be able to configure the response based on product risk and store policy, whether that means a soft nudge for a likely mistake, an associate-assisted intervention, or a hard stop for high-risk cases. With a risk-based approach, teams can respond with the right level of action instead of treating every incident the same.

Retailer?

Let’s tailor Trigo for you. Smarter loss prevention,
smoother operations, better results

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Partner?

Power your solutions with AI. Seamlessly integrate Trigo’s
technology and unlock new retail opportunities.
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