Announcement: First hybrid autonomous Shufersal supermarket in central Tel Aviv

Michael Gabay

Michael Gabay

Chief Executive Officer

8 September 2022

I am happy to announce that we are opening a Trigo-powered store with Israel’s largest grocery retailer, Shufersal. It goes without saying that we are excited to launch a store in Tel Aviv, which is not only the home of the world-renowned ‘startup nation,’ but Trigo’s HQ as well. This Shufersal branch is representative of Tel Aviv, between its proximity to the beach as well as its central location; it is in the hub of the innovation capital of Israel. This was no accident – Shufersal deliberately chose the heart of a city full of open-minded and tech-savvy people as the home for the country’s first frictionless checkout store.

Although Israel is a small country, it is a strong economic force. Israel is also an interesting market because its grocery retailers are strong entities with significant capital to invest in new technologies and it is full of innovative citizens who are excited by the latest in tech. Many companies test their products and features in Israel because of this culture and mindset, as well as for the rich feedback they collect to improve their product as they scale to new and larger markets. The same goes for our partnership with Shufersal – it will help us further push our products and offerings.

In fact, it already has. In this Tel Aviv store, we are implementing price-embedded barcodes for the first time, which has posed new challenges and solutions for our offerings that we can apply to future POCs or rollout stores. Additionally, in Israel, fresh fruit and vegetables are sold by weight, so to align with the local market’s buying habits, we worked together with Shufersal to provide a solution for weighted items. Lastly, this Shufersal store has the most SKUs per square meter out of our Trigo-powered stores. This is an important metric since the supermarket challenge the industry is facing is not the size of the store, but rather the number of products. By solving this challenge, we further advance our ambitious goals of opening increasingly larger stores over the coming years.

Shufersal’s deep commitment to creating the best possible experience for their customers by implementing the latest technology has made them excellent innovation partners in achieving these technological milestones. The strong collaboration and communication have been invaluable as we continually improve our product and set ourselves up for the next big innovation in autonomous stores.

Michael.

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Frequently asked questions

What is Trigo?

Trigo is a computer vision company. We leverage input from vision and weight sensors to create a digital twin of your brick-and-mortar store.

 

In it, we capture and analyze in-store journeys to enable frictionless checkout experiences and deliver insights that help you optimize store operations and drive revenue. Our technology is deployed across global retail leaders, including Tesco, Rewe, Aldi, the Edeka group, Auchan, and Wakefern.

 

Trigo is the only store automation provider to fully retrofit existing stores. Our solution is designed to support stores of all sizes, convenience to hypermarket, plus unlimited SKUs, and we do it with the highest level of accuracy, 99%. Trigo is also the first to deliver real-time receipts so your shoppers can review their baskets before they leave the store.

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What is your product?

Trigo’s EasyOut® offers your shoppers a variety of completely seamless checkout experiences: Shoppers walk into the store, pick up their products, and walk out without needing to stop at the till. We offer 3 EasyOut® experiences:

 

EasyOut® Tap To checkout, shoppers can simply tap a card or digital wallet at the door and receive their receipt in minutes

 

EasyOut® App Shoppers scan the retailer’s app to enjoy special offers and loyalty program benefits

 

EasyOut® Station Trigo-powered real-time self-checkout to pay cash or credit

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What are the costs and when will I see ROI?

Our pricing is dependent on factors such as store size. The pricing scheme is based on a one-time fee covering hardware cost, plus an ongoing monthly software fee. Retailers who partner with Trigo achieve ROI within 2-3 years based on the following revenue and cost-cutting streams:

 

Increased CLV, workforce optimization, reduced shrink, fewer out-of-stock incidents, better product range, and less waste and more.

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How long does it take to retrofit a store?

Trigo’s installation and implementation process typically takes a few weeks and is dependent on factors such as store size and the number of SKUs. The process involves planning, installation of sensors, software deployment, and beta testing.

 

We will train your contractors and hardware specialists, configure and deploy our system, and provide a dashboard to track system performance and insights. Hardware installation is carried out outside of store operating hours.

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What about privacy?

Trigo adheres to the strictest privacy rules and regulations and has been vetted numerous times by GDPR privacy experts.

 

Our solution contains various privacy-by-design measures. We do not collect or retain any direct identifiers. We blur the faces of all persons captured in images that are uploaded to the cloud. We use industry-standard encryption measures.

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