Project Manager
The position:
We are seeking a Project Manager to oversee the successful implementation of stores with Trigo's technology and services. The Project Manager will play a crucial role in ensuring that our solutions are implemented effectively, meeting client requirements, and delivering a positive customer experience. You need to demonstrate versatility, by being well planned but also willing to go on site from time-to-time to resolve issues directly.
A day in the life:
- Work closely with the customer starting from the project initiation to plan the project execution
- Collaborate with clients, sales teams, and technical teams to understand project requirements, scope and timelines
- Working closely with a project Gantts and deadline, combine all projects aspects including budget, timeline
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, risks and progress
- Allocate and manage resources effectively, including installation teams, equipment and logistics, to ensure on-time and accurate installations
- Monitor Implementation progress, prepare to be responsive and address any issues or delays promptly to ensure implementation stay on schedule
- Collaborate with clients’ contractors to ensure all necessary equipment, tools, and materials are available for installations.
- Contribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance customer satisfaction
- Support in store during and after the system deployment
You bring to the table:
- At least 2 years of experience in Project management roles or similar roles
- Strong organizational skills and the ability to manage multiple projects concurrently
- Good Excel / Google sheets skills
- Excellent leadership and team management abilities
- Clear and effective communication skills, both written and verbal
- Technical aptitude and the ability to understand complex technical systems and requirements
- Problem-solving skills and the ability to adapt to unexpected challenges during installations
- Willing to travel to client sites and travel internationally from time-to-time
- Highly proficient in spoken and written English
Nice to have:
- Experience in project management, logistics, or technical installations
- Appreciation of Project Management methodologies
- Speaks other foreign languages
- Understands or has experience in the retail industry